Delivery

Orders are delivered by Posti or another carrier available at checkout. Delivery methods and prices are shown at checkout before you confirm your order.

We aim to dispatch ready-made products within 1–3 business days of your order. Hand-tied bouquets and other made-to-order items may need a few extra days. Transit time starts once the parcel has been handed to the carrier.

Delivery prices and free delivery

The lowest-priced delivery to a pickup point costs €3.90 to Finland, €6.90 to Sweden and €13.90 to the Netherlands. Delivery is free on orders over €100 to Finland, over €150 to Sweden and over €200 to the Netherlands. PostNord parcel locker delivery is also available to Sweden. Home delivery prices depend on the selected service and are shown at checkout.

Estimated transit times

• Sweden: approximately 2 business days to a PostNord service point or parcel locker; 2–5 business days for home delivery.
• The Netherlands: approximately 3 business days to a PostNord pickup point; 2–6 business days for home delivery.

Transit times are estimates, may vary by delivery address and do not include order processing time.

You may also collect your online order from our boutique during opening hours once you have received confirmation that it is ready.

Returns

Ready-made products purchased from our online store can be returned within 14 days of receipt. Returned items must be unused, in their original condition and suitable for resale.

You can submit a return or cancellation request by logging in to your customer account. For returns sent by post, the return and handling fee depends on the delivery zone: Zone 1, Finland €8; Zone 2, Sweden €11; Zone 3, the Netherlands €18. The fee is deducted from the refund. No fee is charged if you return the item directly to our boutique.

Original delivery costs are non-refundable. Refunds are issued to the original payment method once the return has been received and inspected.

Natural variations

Flowers and plants are assembled by hand. Individual flowers or plants may occasionally be unavailable. We reserve the right to replace an individual item with a similar flower or plant that suits the arrangement as closely as possible. Such a comparable substitute, or a small natural variation in a hand-tied bouquet, does not entitle you to a price reduction or other compensation.

Made-to-order items

Made-to-order products, such as custom bouquets, boutonnieres and other custom pieces, cannot be returned. If you would like to discuss the design or request a change, please contact us and we will be happy to find the best solution together.

Uncollected parcels

A parcel that is not collected is not the same as a return or order cancellation. We reserve the right to charge the delivery costs incurred.